Voice over Internet Protocol - VoIP means your phones work using your internet connection. If it's a "hosted" system, that means your system resides in the cloud - you won't have any hardware to maintain, and it's a business operating expense as opposed to capital. If you need any updates or support, Coastal can take care of that remotely and usually at no additional cost (so no more truck rolls).
A well-planned migration is essential to upgrading your business' phone system. We start by understanding your current system and its challenges. After finding the best solution, we'll schedule your project and its components. Each seamless installation has its own timeline and will include a period of fine-tuning.
Most likely, yes. Out-dated phone and internet plans are the number one reason we find our customers paying too much for their monthly services. Carriers (Spectrum, WOW, & Frontier) are not going to call you and tell you that better deals are available, and you're overpaying for less. That's why we offer free bill auditing.